Canon Printer Error Triggers Settlement

In 2014, Canon faced consolidated class-action lawsuits alleging that certain PIXMA printers displayed the U052 print-head error and became unusable shortly after their one-year warranties expired. The plaintiffs said Canon refused free repairs and that fixing the printers could cost more than replacing them. Canon denied that the printers were defective but agreed to a $930,000 settlement that extended the affected models' warranties by nine months and offered eligible owners up to $50 in cash or a $75 store voucher.

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