Overbooked Hotels

Overbooked Hotels

Similar to airline seats, large hotel chains purposely overbook rooms by up to 15%. According to a study published in 2013 in the Journal of Applied Sciences, the no-show rate at hotels is between 5% and 15%. According to the study, in rare cases, when guests don’t get rooms at the booked hotel, they end up in a room at a nearby branch, with a room of similar value. The phenomenon is common enough for it to have its own phrase - apparently being bumped from a hotel is called “walking a guest”.

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